Privacy Policy

Last updated: September 2024

This Privacy Policy describes how Worenrefu AI Pty Ltd (“Worenrefu AI”, “we”, “us” or “our”), a company registered in Australia with its registered office at Level 12, 100 Market Street, Sydney NSW 2000, Australia, collects, uses and manages personal information in connection with this website and the Worenrefu AI digital platform.

1. Information We Collect

We may collect the following types of personal information:

  • Name and contact details (including email address and phone number) provided through the contact or access request form.
  • Request type and message content submitted via the website contact form.
  • Technical information such as browser type, device type and IP address collected automatically when you visit this website.
  • Any information you voluntarily provide when communicating with the Worenrefu AI support team.

2. How We Use Your Information

We use the information we collect to:

  • Review and respond to access requests submitted through the platform onboarding process.
  • Respond to general support enquiries and platform-related questions.
  • Operate and improve the Worenrefu AI platform and this website.
  • Comply with applicable legal obligations.

We do not use your personal information for unsolicited direct marketing without your consent.

3. Disclosure of Information

We do not sell, rent or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating this website and the platform, subject to confidentiality obligations. We may also disclose information where required by law or in response to a valid legal process.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot provide an absolute guarantee of security.

5. Access and Correction

You may request access to or correction of the personal information we hold about you by contacting us using the details below. We will respond to such requests within a reasonable timeframe.

6. Cookies and Tracking

This website may use standard session cookies to support functionality. We do not use cookies to collect personal information for advertising purposes. You can adjust your browser settings to refuse cookies, though this may affect certain website features.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be published on this page with a revised date. Continued use of this website after any update constitutes acceptance of the revised policy.

8. Contact Us

For privacy-related enquiries, please contact Worenrefu AI Pty Ltd:

  • Email: [email protected]
  • Phone: +61 2 9876 5432
  • Address: Level 12, 100 Market Street, Sydney NSW 2000, Australia